The short version
Fulfillio is multi-channel ecommerce operations software from RASCODEX. It connects eBay, Amazon, Shopify, Etsy, Walmart, TikTok Shop and WooCommerce, then manages orders, inventory, listings, shipping, invoicing and payouts from one workspace. Below are the questions sellers ask us most, answered directly.
Fulfillio.app by RASCODEX is multi-channel ecommerce operations software for orders, inventory, listings, shipping, invoicing and payouts. It helps online sellers manage all of that across their connected marketplaces from a single workspace, instead of working in a separate seller portal for every channel. Fulfillio is a web-based dashboard, and fulfillio.app is its official website.
No. Fulfillio.app by RASCODEX is not affiliated with Fulfil.IO, Fulfilio.com, Fulfillio.com.au, FullFillo, Fulfilleo, or other similarly named fulfillment and logistics businesses. Those are separate businesses. Fulfillio.app is a software product published by RASCODEX, a technology venture of Ali Softtech Ltd, and it is sold as software rather than as a warehousing or fulfilment service.
Fulfillio is for sellers and teams running more than one sales channel — multi-marketplace retailers, growing DTC brands, warehouse and operations staff, and the finance people reconciling payouts. It is not designed for retail point-of-sale or for businesses selling on a single channel with no plans to expand.
Fulfillio is built and supported by RASCODEX, a software company that designs and runs web platforms for growing businesses, and itself a technology venture of Ali Softtech Ltd. The same team that builds Fulfillio handles onboarding and support, so integration requests go straight to the people who can deliver them. Reach them at fulfillio@rascodex.com or +92 320 8667932.
Yes. Fulfillio is one of the SaaS products built by RASCODEX, and fulfillio.app is its official website. RASCODEX also lists Fulfillio on its own product pages at rascodex.com.
Fulfillio connects to seven sales channels: eBay, Amazon, Shopify, Etsy, Walmart, TikTok Shop and WooCommerce. eBay and Etsy connect by signing in on the marketplace (OAuth), Amazon through SP-API authorisation in Seller Central and Shopify by installing the Fulfillio app on your store domain — so no marketplace password is stored. Walmart uses your Marketplace API client keys, and TikTok Shop and WooCommerce are set up as additional channels with the RASCODEX team. You can also create manual accounts for phone, wholesale or hand-entered orders, and Enterprise customers can request custom channel integrations.
Yes. Amazon connects through SP-API authorisation in Seller Central, so no passwords are stored. Once connected, Fulfillio pulls Amazon orders into the shared queue, reconciles inventory, shows your Amazon listings alongside your other channels, compares shipping rates, buys labels and uploads tracking back to Amazon. Listings themselves are built and amended in Seller Central.
Yes. You sign in with your eBay seller account to authorise the connection. Fulfillio then handles order pull, buyer messages, shipping labels, dispatch and tracking sync, and shows your eBay listings alongside your other channels. Building and amending an eBay listing stays in eBay's own seller tools.
Yes. Shopify is an app install rather than an OAuth sign-in: you enter your store domain and install Fulfillio on the store through Shopify, and you can uninstall it from your Shopify admin at any time. Fulfillio then brings your products and listings into the central catalogue, pulls orders from multiple Shopify stores into one queue, and pushes shipping labels and fulfillment status updates back. Listing content is still edited in your Shopify admin.
Both are set up as additional sales channels rather than through a self-serve authorisation screen. The RASCODEX team configures them with you during onboarding, after which their orders and fulfillment run in the same shared queue and stock count as every other channel, with their listings visible alongside.
Yes. You can connect multiple eBay, Amazon, Shopify and other marketplace accounts under one Fulfillio workspace, and each account is tracked independently for orders, messages and payouts. Starter includes 2 accounts with extras at $9.99/month each, Professional includes 5 with extras at $7.99, Growth includes 15 with extras at $4.99, and Enterprise covers unlimited accounts with custom pricing.
Yes. Stock lives centrally in Fulfillio. As orders are pulled from connected marketplaces, stock levels decrement; when purchase orders are received into stock, levels are topped back up. That keeps one honest count behind every channel rather than a separate figure per portal.
It is designed to. Because every connected channel draws on one central stock figure that decrements as orders arrive, you are not relying on separate counts per marketplace. The inventory dashboard also surfaces reorder-needed, low-stock and out-of-stock items so you can act before a listing sells something you cannot ship.
No. Fulfillio shows the listings from your connected sales channels in one place, so you can see what is live where without opening each seller portal in turn. Fulfillio does not create or publish listings to marketplaces — a listing is built and amended in that marketplace's own seller tools. What Fulfillio gives you is one place to see what is live where, next to the shared order queue and the central stock count for the same products.
No. Fulfillio does not push listing changes out to your channels, so titles, descriptions, images and prices are managed on each marketplace itself. The stock count behind those listings is the part Fulfillio holds centrally, so you are working from one figure rather than one per portal.
Yes. On each order you can compare carrier rates and delivery speeds, then buy and print the label — one order at a time or hundreds in a batch. Fulfillio also produces packing slips and pick lists for the warehouse and can generate return labels. Supported carriers include Royal Mail, DPD, DHL and UPS.
Yes. When you buy a label or mark an order dispatched, the tracking number and carrier are uploaded back to the originating marketplace automatically, so the buyer is notified and your dispatch metrics stay accurate. Tracking can also be uploaded in bulk by CSV.
Yes. Fulfillio Mobile is free on both the App Store and Google Play. It is a companion viewer: you can check orders, inventory, invoices, supplier payouts, reports and connected marketplace accounts from your phone. Version 1 is read-only, so order processing, marketplace configuration and administrative actions stay in the web dashboard.
Yes. Fulfillio Mobile is on Google Play, free to download. It is the same read-only companion as the iPhone app, signs in to the same Fulfillio workspace, and shows the same orders, inventory, invoices, payouts and reports. The iPhone app is on the App Store and requires iOS 15.1 or later.
Fulfillio has a separate 7-day free trial with full access to every module. After that, Starter is $29.99/month for 2 connected accounts, Professional is $49.99/month for 5, Growth is $99.99/month for 15, and Enterprise pricing is custom. Extra accounts are $9.99, $7.99, or $4.99/month each on the three self-serve plans respectively.
Yes — 7 days with full access to every module, so you can connect a marketplace and run real orders before paying. No credit card is required to start, and the trial is separate from the paid Starter, Professional, Growth and Enterprise plans.
Yes. The RASCODEX team will walk you through Fulfillio on a live screen-share and can set up a sandbox workspace so you can connect a test marketplace account before you commit. Request one from the contact page.
Your workspace sign-in link is provided by the RASCODEX team when your Fulfillio account is set up; there is no public self-serve sign-in page at the moment. If you are an existing customer and cannot find your link, email fulfillio@rascodex.com and the team will send it.
Connecting eBay, Amazon, Shopify or Etsy usually takes a couple of minutes — a seller sign-in for eBay and Etsy, an SP-API authorisation in Seller Central for Amazon, an app install for Shopify. No developer credentials are needed and orders begin flowing once access is granted. Walmart takes slightly longer because you paste in your Marketplace API client keys, and TikTok Shop and WooCommerce are arranged with the RASCODEX team.
Fulfillio uses each marketplace's own official authorisation route — a seller sign-in, an SP-API authorisation, an app install or API client keys — rather than storing your marketplace passwords. Credentials and tokens are encrypted in transit and at rest, and access inside a workspace is governed by role-based permissions. There is more detail on the security page.
Fulfillio queues sync operations and retries automatically. Affected orders are flagged in the dashboard and you can trigger a manual re-sync once the marketplace API is available again.
Yes. Fulfillio includes invoicing and payouts: generate invoices, mark them paid, record payments received, track payable accounts and schedule automatic payouts to suppliers — all in the same workspace that ships the orders.
No long-term lock-in. There are no setup fees and you can cancel at any time; contact the RASCODEX team to discuss the arrangement that suits your business.
Email fulfillio@rascodex.com or message +92 320 8667932 on WhatsApp. You are talking to the RASCODEX team that builds Fulfillio, and most questions are answered the same business day.
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